This was the first webshop developed in Norway for used telephones by a Telco company. We were tasked with considering the entire experience when it came to design, from the packaging, to the TV commercials, to the webshop and marketing material. I worked as design lead, creating most of the design, UX flows and technical specs for the project.
We have an extensive toolbox of user insight processes, techniques and software that give us a comprehensive wholistic and unbiased insight into how our users are interacting with the brand - in detail. We make product releases multiple times each week, continually optimising existing products and services at a phenomenally fast rate compared most other large companies. This agile nature is key to keeping us in the lead of our industry.
